Hotline +971 6 533 1353

FAQs

Can I send my printable image electronically?

A:

Magic trading  has made your shopping very easy for you. You can upload your printable image in the cart while shopping. We will need high resolution images and best quality images (recommended: AI or photoshop format) for processing your request. 


What to do to process an order?

A:

        1. Submit online enquiry.

        2. Get price quote upon.

        3. Pay your bill

        4. Process and delivery


Explanation Of  Products Or Services

A: Please direct any questions about our products or services to -

    You can also call direct number, (971) 6-5331353


How can I contact Support?

A: Support – customer service, product support – is available Saturday  through Thursday, 9 a.m. until 6 p.m.  

The phone number is +971 6 5331353

    also be contacted through  services email addresses:

1.     For sales, technical- and training-related and billing inquiries regarding all products  Online,

2.      – For general customer service.


I''m having trouble logging into a password-protected area of the site. What should I do?

A: You can click on forgot password link to get new password

     If you are still having log-in issues, please Click Here


What can I do if I have a complaint about a sales person?

A: You can fill feedback form on mtc.ae website Click Here


 Where can I sign up for shopping?

  A: You can sign up by clicking on the “register” link on mtc.ae or click here for registration.


 Where can I watch the MTC tutorials?

  A: Please follow learning section menu for all tutorials.


How do I receive my order?

  A: once you complete your payment process, we will process your order and our sales person will inform you once it will be ready for delivery. All  delivery charges has to bear by customer.


How do I get magic products catalogs?

A: You can click on catalog link on frontpage or click here to navigate to catalogues page.


Where is Magic trading company located?

A: Magic trading company is located at main business hub of Sharjah UAE. Click here to locate us on map

    or find us on google  map  or Our GPS Location: 25.323420, 55.393447


What is our goal?

A: We are offering our services for more then two decades and our main goal is to provide the highest class services to our respected customers. We are facilitating our customers with high quality products and sevices and result is 100% customer satisfaction.

 

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